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SummaryThe challenge of the outdoor hospitality industry and to public land and campus owners is to provide service at a convenient time and location to visitors to public lands. Contact with your staff is a prime activity that promotes the values of the park, recreation district or campus through interpretation and education. Park visitors seek clean and safe parking areas and expect agency staff to be available to meet this need. The public is willing to pay a fee for the activities they enjoy in the park including camping, day use, boat launch and general access.
Keeping Staff Resources Dedicated to Customer ServiceAutomation of the collection process brings convenience and improves compliance without requiring the attendant staffing costs of the traditional entrance gate or roving park attendant or ranger. Convenient use of debit and credit cards, season pass cards or cash in any denomination is accomplished with the equipment available today. The customer base has become much more accepting of the “ATM” process and the technology of batch processing and secure auditable transactions is facilitated by the equipment selected. Free your staff resources to attend to customer service contact and interaction away from the fee booth.
Understanding the Agency NeedsThe UPC Gate Services division is a specific response to the needs of Park Districts and Campus Administrations seeking comprehensive solutions to the management of Parking and Gate assets. This important revenue stream is secured by the systems and practices we have developed and by the highest standards of security and audit built into the equipment we recommend. We have found that the capital investment that Park Districts and Campus Administrations can be most effectively amortized by a service contract that places the vendor in the key role of upkeep and maintenance not just in the cash flow and banking role. Our team of highly trained Gate Compliance Technicians utilize factory recommended practices and repair procedures to keep the equipment productive and online. Systems that provide for remote monitoring such as the Digital Payment Technologies Intellipay system are supported currently and we are capable of managing the front and back office needs of most other owned systems. No greater measure of success in the arena of parking management exists that the increase in confidence and in real return than we have generated in our program. Our references are available upon request.
Contact InformationCorporate Headquarters Telephone
UPC Gate Services is a member of the California Public Parking Association.
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Send mail to admin@calparksco.com with questions or comments about this web site.
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UPC Gate Services is an affiliate company of The California Parks Companies and we have been providing hospitality and gate services to the visitors to parks throughout California for 30 years.
